Returns & Exchanges

At RG, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the unwashed and unworn items with original tags still attached into their original packaging or a secure mailing box.

3

Attach the Label

Download and print the prepaid shipping label from our portal and securely affix it to the outside of your return package.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing